| Terms
SPECIAL RATES
- All tour rates are our special discount rate for booking made though our
websites.
- Rates features are including 21% tax and service charges and are quoted
in US Dollars.
- Tour package rates are quoted per person per package.
CANCELLATION PROCEDURES
- No cancellation fee will be applied if the airline tickets have not been
issued yet.
- 30% cancellation fee will be applied if the airline tickets have been issued.
- 50% cancellation fee will be applied for any cancellation within 14 days
prior to the tour date.
- No refund will be applied for any cancellation within 7 days prior to the
tour date or now show.
RESERVATION AND CONFIRMATION PROCEDURES
- All reservation shall be guaranteed by valid credit; VISA, MASTER or AMEX
or DEBIT CARD.
- The credit card will be charge once the booking has been confirmed.
- Travel voucher will be issued after payment and will be faxed directly
to the respective hotel.
PAYMENT PROCEDURES
- All US Dollars charges will be converted into local currency that is IDR
or Indonesia Rupiah.
- The exchange rate from USD to IDR will be based on the latest buying USD
rates to IDR.
- NO CREDIT FEE will be applied.
REFUND PROCEDURES
- All refund will charged 3% additional fees and will be credited to your
credit card.
- Takes up to 14 working days to have your refund credited on your credit
card
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